Terms & Conditions

Homestay in Rishikesh

Terms & Conditions

Welcome to Socialgully Homestay! We're delighted to have you here. Before you embark on your journey through our website, we kindly ask you to review and understand the following terms and conditions that govern your use of our platform. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Acceptance of Terms: By accessing and using the Socialgully Homestay website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and Socialgully Homestay.

2. Website Content: All content on the Socialgully Homestay website, including but not limited to text, images, graphics, logos, videos, and other materials, is the property of Socialgully Homestay or its licensors. You may not use, reproduce, distribute, or modify any content without prior written consent.

3. User Registration: Certain features of the website may require user registration. You agree to provide accurate and current information during the registration process and to update such information to keep it accurate and current.

4. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.

5. Use of Website: You agree to use the Socialgully Homestay website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of the website by, any third party.

6. User Contributions: If you contribute any content to the website, such as reviews, comments, or suggestions, you grant Socialgully Homestay a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

7. Booking and Reservations: Reservations made through the website are subject to availability and confirmation. Socialgully Homestay reserves the right to refuse or cancel any reservation at its sole discretion.

8. Limitation of Liability: Socialgully Homestay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the website or with the delay or inability to use the website.

9. Modifications to Terms: Socialgully Homestay reserves the right to modify, amend, or update these terms and conditions at any time without notice. It is your responsibility to review these terms periodically for changes.

10. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Socialgully Homestay operates.

Thank you for visiting Socialgully Homestay. We hope you have a wonderful experience exploring our website and considering our offerings. If you have any questions or concerns about these terms, please feel free to contact us.

Privacy Policy

At Socialgully Homestay, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
a. Personal Information: When you make a reservation or interact with our website, we may collect personal information such as your name, contact details, email address, and payment information.
b. Usage Information: We may collect information about your interactions with our website, including pages visited, search queries, and IP address.
c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and gather information about how you use it.

2. How We Use Your Information:
a. Reservation and Service Provision: We use your personal information to process reservations, provide services, and communicate with you about your stay.
b. Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any issues you may encounter.
c. Marketing and Communication: With your consent, we may send you promotional materials and updates about our services. You can opt out of these communications at any time.

3. Data Sharing and Disclosure:
a. Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing services to you.
b. Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

4. Data Security:
We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices:
a. Opt-Out: You can opt out of receiving promotional emails by following the instructions in the emails you receive.
b. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent.

6. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective when it is posted.

8. Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at book.socialgully@gmail.com

By using our website and services, you acknowledge that you have read and understanding this Privacy Policy and consent to the practices described herein.

Cancellation Policy

At Socialgully Homestay, we understand that plans may change, and sometimes cancellations are necessary. We have outlined our cancellation policy to provide clarity and ensure a fair process for both our guests and our homestay.

1. Cancellation Timeframes:

a. Flexible Cancellation (up to 7 days before check-in): Guests who cancel their reservation up to 7 days before the scheduled check-in date will receive a full refund of the booking amount.
b. Moderate Cancellation (up to 3 days before check-in): Guests who cancel their reservation up to 3 days before the scheduled check-in date will receive a refund of 50% of the booking amount.
c. Strict Cancellation (within 3 days of check-in): Cancellations made within 3 days of the scheduled check-in date are non-refundable.

2. Early Departure:
In the event of an early departure, guests will not be entitled to any refund for the unused portion of their stay.

3. No-Show:
In the case of a no-show (guests who do not arrive for their reservation), the entire booking amount will be charged, and no refund will be provided.

4. Refunds:
Refunds for eligible cancellations will be processed within a reasonable timeframe. The refund amount will be based on the applicable cancellation policy.

5. Booking Modifications:
Modifications to a reservation, such as changes to the check-in or check-out date, may be subject to availability and the specific cancellation policy that applies to the new dates.

6. Group Bookings:
Different cancellation policies may apply to group bookings, which will be communicated at the time of booking.

7. Force Majeure:
In the event of circumstances beyond our control, such as natural disasters, political unrest, or other unforeseen events, Socialgully Homestay reserves the right to modify or cancel reservations and apply special cancellation policies as necessary.

8. Contact Us:
If you need to cancel or modify your reservation, please contact us as soon as possible. Our team will be happy to assist you and provide further information regarding the cancellation process. By making a reservation with Socialgully Homestay, you acknowledge and agree to abide by our cancellation policy as outlined above.

We recommend reviewing the specific cancellation policy for your reservation before confirming your booking. For any kind of query or discussion, write us at book.socialagully@gmail.com